How to find mental health services in your area
How to find mental health services in your area

By all accounts, it’s been a very difficult year and a half. You and your fellow business owners are people who have worked hard and sacrificed to achieve their dreams. There are long-term emotional effects of this economic slowdown the pandemic caused – loyal...

The definitive guide to PPP forgiveness
The definitive guide to PPP forgiveness

This guide follows a webinar presented by the Washington Hospitality Association and the Small Business Administration (SBA). You can see the full video here or use the links and descriptions below to find the information that is most useful to you. 

Service charge lawsuits on the rise: The HERO Manual is a vital resource 

The rules surrounding service charge disclosures are relevant right now as stories surface of class-action lawsuits impacting hospitality businesses around the country. Knowing your state requirements and how they go beyond the federal law is important knowledge for any operator.  

How to report a claimant for violating unemployment requirements

The most recent data shows the unemployment rate in Washington state is falling and changes to the state unemployment system should help bring more people into the workforce. On July 4, rules that require claimants to actively search for jobs returned to the state’s unemployment system.  The ESD has a form you can fill to report claimants in violation of current work search requirements.

Culture and staff engagement
Culture and staff engagement

By Andy Cook, Harbor Foodservice Restaurant Consultant Group People don’t leave jobs, they leave bosses. A 2019 cross-industry workplace study learned that 94% of responders stay longer in jobs where they feel recognized, valued, and invested. Turnover is expensive,...

[Toolkit] Restaurant Revitalization Fund
[Toolkit] Restaurant Revitalization Fund

RECENT UPDATES: RRF IS CLOSED The SBA closed the RRF three weeks after received more than 362,00 applications requesting close to $80 billion in assistance. The $28.6 billion RRF was established to provide emergency relief to restaurants, bars and similar businesses...

Industry job boards

Online job boards for hospitality employers looking for team members – and for workers looking for jobs.

[Toolkit] Back to work
[Toolkit] Back to work

Now that we’re just about fully open, you need employees to come back to work. The workforce shortage is poised to be the next big challenge for the hospitality industry.

[Toolkit] Setting your company’s vaccination and mask policy
[Toolkit] Setting your company’s vaccination and mask policy

On May 21, Gov. Jay Inslee’s office updated its guidance on masks and vaccines in response to new recommendations from the Center for Disease Control (CDC). The Washington State Department of Labor & Industries (L&I) has also updated its requirements and the...