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CDC: Forgo Daily Guestroom Cleaning Unless Requested (9.17.20)

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The Centers for Disease Control (CDC) has issued new hotel-specific guidance by the CDC, including language advising against daily housekeeping service of occupied guest rooms unless requested. During the pandemic, most hotels have implemented a policy of limited daily housekeeping service of occupied guest rooms to upon request by the hotel guests.

The CDC advises ‘guestrooms occupied by the same customer over multiple days should not be cleaned daily, unless requested.’  Additionally, the CDC advises once the guests departs to close off the room and wait 24 hours before entering the room. If 24 hours is not feasible, wait as long as possible.

A recent Morning Consult survey by AHLA found nearly nine out of ten (88%) frequent travelers say that limiting in-room housekeeping to “by request only” would increase their comfort level. Nearly three-in-five (58%) guests do not want daily housekeeping; and 58% would not be comfortable with housekeeping staff entering their room without advance permission.

To download an updated AHLA Safe Stay flyer to post, “Housekeeping Frequency During a Safe Stay” click here.