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Operations FAQ

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Is there an effective way to transition our guests to using our delivery option instead of a 3rd party delivery app?

In every to go or delivery order include some method that encourages customers to order directly from you. For example placing a flyer in every order with your phone number.

Does the IRS Tax Relief currently provided apply to excise and payroll taxes?

No, under the notice, normal filing, payment, and deposit due dates continue to apply to both payroll and excise taxes.

For the IRS’s complete guidance and common Q&A’s click here.

Can you file for an extension with DOR for sales tax?

Yes, click here for more information.

If I close is there any assistance to continue paying bills like my lease, utilities, or insurance?

Currently there is no relief mandated at this level, however we would recommend you call the companies that provide these services for you. ESD and L&I are waiving late fees and penalties, there is a possibility that others may do the same.

Am I legally required to pay health insurance of the employees that I have laid off?

There are no legal requirements around this outside of COBRA laws and whatever requirements you have with your healthcare agency.

Can someone order take and then dine at one of my outside tables?

No, there is no consumption allowed on-site.

Will Food Trucks need to close down?

No, all food establishments should be operating under a take-out or to-go business model for the time being. Food trucks, who offer take-out or to go-food can continue operating as usual.

Can someone have a drink while they are waiting for their to go order?

No, there is no consumption allowed on-site, this includes beverages.

Can I press employees into delivery? What are the liability and insurance issues?

Contact individual insurance company for information. Each business will be different.

How can a business do delivery and what does a business need to do delivery?

If a business is not already set up to do deliveries, they should check in with their insurance companies to see what the next steps are. Many will need to purchase additional insurance coverage for employees and drivers.

For to-go orders, can customers wait inside?

Yes, customers can wait inside, but must practice social distancing. Please see the following article – https://wahospitality.org/blog/social-distancing-what-does-it-mean-and-how-do-restaurants-and-hotels-set-up-for-it/

What is the penalty for leaving your dining room open?

Allowing guests to dine in your establishment will be a misdemeanor and is subject to penalties and possible jail time.

What does a restaurant need to do delivery (Not 3rd party)? As far as insurance, other state requirements?

Contact your insurance company to ensure that you have the right coverage.

Are private clubs mandated to close as well?

Yes.

Will insurance cover perishable inventory that doesn’t get sold for the next two weeks?

Contact your insurance company to ensure that you have the right coverage.